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SECURITY

CollegeBooksDirect.com employs the latest version of Secure Socket Layer Technology (SSL) to encrypt your information and help ensure that only you and CollegeBooksDirect.com ever see it. This advanced technology works with all major browsers including the Netscape Navigator Browser, Microsoft's Internet Explorer Browser, and the AOL Browser. If your web browser doesn't permit a secure connection, CollegeBooksDirect.com will not accept your personal information including credit card numbers. Your browser should display a "padlock" or "key" icon in the lower margin of your web browser when a secure connection is made, and the URL bar at the top of your browser will typically show the website address preceded by the characters "https".

Your personal information will be encrypted before it is transmitted over the Internet. (Note the change from http:// to https:// in the URL as you enter our security zone). Your data cannot be read as it travels through the Internet.

In the event of unauthorized use of your credit card, you must first notify your credit card provider in accordance with its reporting rules and procedures. Under United States Federal law, your bank cannot hold you liable for more than $50.00 of fraudulent charges. Please check with your credit card provider for details on how you can insure a safe shopping experience on the internet.

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PRIVACY COMMITMENT

CollegeBooksDirect.com is completely committed to protecting your privacy. We make every effort to assure your confidentiality and to keep your trust. The information you provide us during checkout is used to process orders and to assist us in delivering administration type emails. CollegeBooksDirect.com utilizes every available technology to ensure that your confidential information remains secure.

CollegeBooksDirect.com holds your email address in strictest confidence. We do not sell, give away, or otherwise distribute your address to any third party. Users cannot opt out of administrative type emails such as order confirmation messages.

When you place an order, we'll ask you for your name, email address, mailing address, billing address, and credit card number with expiration date. This information allows us to process and fulfill your order and to notify you of your order status. Occasionally, we may use your email address to deliver information regarding important functionality changes to our website, new services, and special offers that might be of interest to you. If you would rather not receive this type of information, email us at [email protected].

CollegeBooksDirect.com uses your purchasing information for the purpose of providing you a more efficient shopping experience. We also monitor customer traffic patterns and site usage to help us develop the content, design, and layout of the web site. When you visit CollegeBooksDirect.com, our web servers collect information by tracking your domain name (for example, "aol.com"), not your unique email address.

CollegeBooksDirect.com considers the information you share with us to be personal and confidential. We do not sell, trade, or rent any of your personal information to others.

CollegeBooksDirect.com may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties, but these statistics will include no personal information.

CollegeBooksDirect.com releases personal account information, in good faith, when such release is believed to be reasonably necessary. This includes situations in complying with the law; enforcing or applying the terms of any of our user agreements; or protecting the rights, property and safety of CollegeBooksDirect.com, our customers, or affected third parties.

CollegeBooksDirect.com is also a VeriSign Secure Site, ensuring the highest levels of security so you can be certain that our site is genuine and that the information you provide us stays private and confidential. By displaying the VeriSign Secure Site Seal, CollegeBooksDirect.com allows you to check the website Server ID's information and status in real time and provides additional protection against the misuse of revoked and expired certificates.

By using our website, you consent to the collection and use of this information by CollegeBooksDirect.com. If we amend our Privacy Policy, we will immediately post the changes on this page so that you are always aware of what information we gather, how we use it, and under what circumstances we disclose it. We suggest that you check this page on occasion to keep up with the most current policies.

CollegeBooksDirect.com allows you to choose not to receive additional communications via email. If you only wish to receive basic communications regarding your order status and tracking, you can unsubscribe by sending an email to [email protected].

Send us an email at [email protected]. We welcome any ideas, questions, and comments regarding Privacy and Your Information. You can also write any concerns to:

CollegeBooksDirect.com
Director of Customer Privacy
8501 Technology Circle
Greenville, Texas 75402

If you didn't find your answer here, feel free to contact us by one of the following addresses:

General Customer Service: [email protected]
Returns Request: [email protected]
Comments/Suggestions: [email protected]
Web Site Concerns: [email protected]
Serving college students with their New & Used textbooks for over 30 years. Privacy Policy / Terms of Use

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